Customer service at altitude: effects of empowering leadership
نویسندگان
چکیده
منابع مشابه
leadership styles of tefl instructors at gilan university and their effects on the students attitudes and motivation
the subjects of the study are only the tefl teachers and students at gilan university. to obtain the desired data, a questionnaire which was based on the theories and disecussions gathered, was used as the main data gathering instrument. to determine the degree of relationship between variables, covariance and pearson product moment correlation coefficient were the formulas applied. the data we...
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In any business to customer (B2C) or business to business (B2B) type of environment, a customer is the ultimate goal and objective. More often than not, it can be quite an issue. This perhaps due to the fact that organizations sometimes do not really understand of what actually goes on in a customer’s mind. As such, this predicament has provided as a challenge task to most business conglomerate...
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ژورنال
عنوان ژورنال: International Journal of Contemporary Hospitality Management
سال: 2019
ISSN: 0959-6119,0959-6119
DOI: 10.1108/ijchm-11-2018-0900